Data privacy is of great importance to That Original and we want to be open and transparent in our handling of your personal data.
We have a policy that sets out how your personal data will be processed and protected.
That Original, as data controller, is committed to comply with the provisions of the Regulation on the protection of individuals with regard to the processing of personal data and on the free movement of such data n°2016/679 of the European Parliament and of the Council of 27 April 2016 and of the French law n°78/17 of 6 January 1978, as amended (known as the "Loi Informatique et Libertés").
You will be informed that certain data must be collected by That Original in order to provide its products and services. If you do not wish to communicate these data, That Original will not be able to provide its services.
Why do we use your personal data?
We will use your personal data to manage your online purchase from That Original by processing your orders and returns through our online services and to send you notifications regarding the tracking of your delivery or in case of problems with the delivery of your items.
We will use your personal data to send you informative and promotional communications exclusively related to the group/service offered by That Original.
We will use your personal data to manage your payments.
We will also use your data to process claims and warranty issues relating to the products.
Your personal data is used to identify you and to validate your legal purchase age online and to confirm your address with external partners.
What kind of personal data do we process?
We will process the following categories of personal data:
- customer account information
- order information
- purchase history
Customer Account Data: means the data you provide when creating an account by filling out the registration form (first name, last name, billing and shipping addresses, email address, cell phone number, password for logging into the customer account).
Transaction Data: refers to your information related to orders placed and returns, such as your phone number, address, email address and payment information.
Exchanges made with customer service.
Browsing data: refers to the data we collect when you browse the Site such as date, time of connection and/or browsing, browser type, browser language, IP address, location data and geolocation.
Personal data of contest participants: when you participate in a contest on our social networks, we may store the personal data of winners.
Data related to payment means (credit card number, expiration date, authorization number, security code) are collected directly by our provider Up2pay e-Transactions. That Original never has access to its customers' payment data.
The third party providers of applications linking to our Site, as well as the networks on which we publish content (such as Facebook, Instagram and Tik Tok) may also use automated tools to collect your data (online activity profiling). This data collection is done directly by these providers and/or third parties and is subject to their policies. To the extent permitted by applicable law, That Original is not responsible for the practices of these providers and third parties.
Some personal data collected on different media (Sites, social networks) may be combined.
Who has access to your personal data?
The personal data collected are transmitted to That Original's service providers, who may process on behalf of That Original (subcontractors) and/or on their own behalf (data recipients).
Many of these recipient companies have an independent right or obligation to process your personal data.
We never pass on, sell or exchange your personal data with third parties outside That Original. Data sent to third parties will only be used to provide our services to you.
The recipients of the data are:
- Up2pay e-Transactions, payment provider
- any police or administrative authority within the framework of judicial requests concerning the fight against fraud
- customs services and providers in case of delivery abroad.
That Original's subcontractors may have access to the data collected for :
- the preparation, the shipping of the orders and the return of the products
- the improvement of the contents of the Sites,
- maintenance operations, technical development of the Sites and That Original's internal applications, including the entities that execute orders and ensure the hosting of the Sites, information storage, email service providers, as well as analysis services, tag management, such as Google Analytics.
For more details on these analytics services and how to opt-out, please visit https://support.google.com/analytics.
Transfer of your personal data
Your information, including personal data, is processed by the company's operational departments and in any other location where the parties involved in the processing are located. This means that this information may be transferred to other persons and stored on other computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
How long do we store your data?
Your data will not be retained beyond the period strictly necessary for the purposes set forth herein and in accordance with applicable laws and regulations. In this regard, data used for prospecting purposes may be retained for a maximum of 3 years from the closing of the customer account or the last contact of the prospect concerned. Your data is deleted when the retention periods expire.
Nevertheless, certain data may be archived beyond the periods provided for the needs of research, the establishment and prosecution of criminal offences with the sole aim of allowing, as necessary, the provision of this data to the judicial authorities.
Archiving implies that these data will be anonymized and will no longer be available online.
You have the right to terminate your account at any time. If you choose to do so, your account will cease to exist and you will be considered inactive. We will retain your personal data in the event of a legal requirement or pending litigation.
Who is the controller of your personal data?
That Original is responsible for processing the personal data you provide to us and is responsible for such personal data in accordance with applicable data protection regulations.
8 place du 8 mai
SIREN: 914 822 069 00011
Where do we store your data?
The data we collect from you is stored in the European Economic Area (EEA), but may also be transferred to and processed in a country outside the EEA. Any such transfer of your personal data will be made in accordance with applicable laws.
For transfers outside the EEA, That Original will use standard contractual clauses and protections as safeguards for countries without adequate rulings from the European Commission.
What is the legal basis for the treatment?
The processing of your personal account data is based on the consent you give us when you create your That Original account.
Processing your data to provide you with relevant product information is based on our legitimate interest.
If you place an order, That Original's processing of your personal data is necessary for order fulfilment and delivery on your behalf.
What are your rights?
Right of access:
You have the right to request information about the personal data we hold at any time. You can contact That Original and we will provide you with your personal data by e-mail.
Right to portability:
Whenever That Original processes your personal data, by automated means based on your consent or on the basis of an agreement, you have the right to obtain a copy of your data transferred to you or to another party. This includes only personal data that you have submitted to us.
Right of rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data filled in.
If you have an That Original account, you can change your personal data under your account pages.
Right to erasure:
You have the right to erase all personal data processed by That Original at any time, except in the following situations:
- you have a problem with the customer service
- you have an open order that has not yet been shipped or has been partially shipped
- you have an outstanding debt with That Original, regardless of the payment method
- if you are suspected or have abused our services in the last four years
- if you have made a purchase, we will retain your personal data in connection with your transaction for accounting purposes
Your right to object to processing based on legitimate interest:
You have the right to object to the processing of your personal data that is based on That Original's legitimate interest. That Original will not continue to process your personal data unless we can demonstrate legitimate grounds for the process that override your interests and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis done for direct marketing purposes.
You can opt out of direct marketing by the following means:
- following the instructions in each marketing email
- by changing the settings in your That Original account
Right to restrict:
You have the right to request That Original to restrict the processing of your personal data in the following circumstances:
- If you object to processing based on That Original's legitimate interest, That Original must restrict any processing of that data pending verification of the legitimate interest.
- If you claim that your Personal Data is incorrect, That Original must restrict any processing of that data pending verification of the accuracy of the Personal Data.
- If the processing is unlawful, you may object to the erasure of the Personal Data and instead request the restriction of the use of your Personal Data.
- If That Original no longer needs the personal data, you must defend it.
How can you exercise your rights?
We take data protection very seriously and will deal with all your requests in relation to your rights set out above as soon as possible. You can reach us at firstname.lastname@example.org.
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The cookie makes it possible to monitor your browsing or analyze your behavior, and in particular:
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These cookies are necessary for the proper functioning of our Site and must remain active if you wish to access all the services provided by the Site.
They do not store any personal information and result from actions you have taken, such as setting your privacy preferences or filling out a registration form.
You can always configure your browser to block or be informed of the existence of these cookies.
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These cookies make it possible to determine the number of visits and the sources of traffic, in order to measure and improve the performance of the Site.
They allow us to understand how visitors navigate the Site and to identify the most and least visited pages. All information collected by these cookies is aggregated and therefore anonymized.
If you do not accept these cookies, That Original will not be informed of your visit on the Site.
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They do not store personal data directly, but are based on the unique identification of the browser and the Internet device.